Download & Update

Steps to take for a Trial Version

  1. On a Multi-Platform Installation, extract the zip file
  2. Start the setup file (setup.exe, setup.bat or
  3. During the setup insert a license key for your server and servlets. You can either generate one directly from the setup menu or create a Trial License Key at the website.


If you have already purchased an i-net Clear Reports license for a major version (eg. 20) and you want to update to a minor version (20.x), then you can use this key for all minor versions of this major version. After you have downloaded the latest minor version for your major version you can enter your purchased license key in the setup instead of requesting a new trial license key.


If the documentation and FAQ doesn't help - contact our support team. More information about the Supported Versions can be found get here.

If you are eager to find out why there are so frequent new releases, please have a look at this. You may also be interested in our development timeline.

Latest Releases Latest Update Download Size Java Version
23.10.295 Jan 17, 2024 268 MB 11 - 21
23.4.322 Aug 09, 2023 255 MB 11 - 19
22.10.268 Dec 16, 2022 244 MB 11 - 17
21.10.378 May 02, 2022 200 MB 11 - 17
20.10.619 Feb 11, 2022 174 MB 1.8 - 15
Click to go to the download section.
Java Version for Server: Java SE 11 - 19
Java Version for Java Viewer: Java SE 11 - 19
Servlet Specification: 3.1

Supported Report Templates
i-net Designer 23.10.295 (and previous)
Crystal Reports: 7, 8, 8.5, 9, 10, 11, 2008, 2011 and 2013

Trial License Key

In the setup you can request a trial license key via internet. This license key only works on the machine on which you execute the setup, because it uses the IP address of this machine for the license key request.

If you do not have an internet access or you are creating an installation for another system (another IP address) then you need to request a trial license key and use the configuration manager to set the license key after the setup has been finished. You can use the trial license for 90 days and decide whether to test the standard or Plus version.

Frequently Asked Questions

Before you ask our support staff for assistance please check out the documentation and the FAQ. Thank you very much for your cooperation.

Version Support

As you can see from the adjacent list, we offer our customers support on issues related to our products over a long period of time. We generally recommend using the latest available minor version. However, if you encounter any problems, please do not hesitate to contact our support team.

We will be happy to work with you to resolve any requests you may have for updates to versions that are no longer officially supported.

i-net Clear Reports is released annually with x.4 and x.10 versions. The x.10 version is considered Long-Term Support (LTS) and receives prioritized bug fixes. The x.10 version replaces the x.4 version as soon as it is released and no new features are added to x.4. Analogously, this applies to the x.10 with subsequently released x.4 version.

  • General support, including explanations and support for updates, is provided for a maximum of 5 years.
  • Critical bug fixes will be provided for a maximum of 4 years for all x.10 versions.
  • Regular bug fixes will be provided for a maximum of 3 years for all x.10 versions.
  • Bug fixes and minor enhancements are provided for a maximum of one year for the x.4 versions
  • New features are only available in the latest version.

Support Overview

The following table summarizes the support and maintenance intervals for i-net Clear Reports:

Version General Support Critical Bug Fixes Bug Fixes New Features
x.4 Yes (1 year) Yes (1 year) Yes (1 year) Yes (next version only)
x.10 Yes (5 years) Yes (4 years) Yes (3 years) Yes (next version only)

Version Overview

The following overview gives you an overview of the i-net Clear Reports versions we currently support, as well as their initial release and planned end-of-life.

19.2 20.10 21.10 22.10 23.4 23.10 24.41)
General support Yes Yes Yes Yes Yes Yes -
Critical bug fixes - Yes Yes Yes Yes Yes -
Bug fixes - - - Yes Yes Yes -
New features - - - - - - Yes
Java Version 1.8 - 13 1.8 - 15 11 - 17 11 - 17 11 - 19 11 - 21 17 - 22
First publication 2019-10 2020-10 2021-10 2022-10 2023-04 2023-10 2024-04
End-of-Life 2024-04 2025-04 2026-04 2027-04 2024-04 2028-04 2025-04

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