Version Support

As you can see from the adjacent list, we offer our customers support on issues related to our products over a long period of time. We generally recommend using the latest available minor version. However, if you encounter any problems, please do not hesitate to contact our support team.

We will be happy to work with you to resolve any requests you may have for updates to versions that are no longer officially supported.

i-net Clear Reports is released annually with x.4 and x.10 versions. The x.10 version is considered Long-Term Support (LTS) and receives prioritized bug fixes. The x.10 version replaces the x.4 version as soon as it is released and no new features are added to x.4. Analogously, this applies to the x.10 with subsequently released x.4 version.

  • General support, including explanations and support for updates, is provided for a maximum of 5 years.
  • Critical bug fixes will be provided for a maximum of 4 years for all x.10 versions.
  • Regular bug fixes will be provided for a maximum of 3 years for all x.10 versions.
  • Bug fixes and minor enhancements are provided for a maximum of one year for the x.4 versions
  • New features are only available in the latest version.

Support Overview

The following table summarizes the support and maintenance intervals for i-net Clear Reports:

Version General Support Critical Bug Fixes Bug Fixes New Features
x.4 Yes (1 year) Yes (1 year) Yes (1 year) Yes (next version only)
x.10 Yes (5 years) Yes (4 years) Yes (3 years) Yes (next version only)

Version Overview

The following overview gives you an overview of the i-net Clear Reports versions we currently support, as well as their initial release and planned end-of-life.

20.10 21.10 22.10 23.10 24.4 24.101)
General support Yes Yes Yes Yes Yes -
Critical bug fixes - Yes Yes Yes Yes -
Bug fixes - - - Yes Yes -
New features - - - - - Yes
Java Version 1.8 - 15 11 - 17 11 - 17 11 - 21 17 - 22 17 - 22
First publication 2020-10 2021-10 2022-10 2023-10 2024-04 2024-10
End-of-Life 2025-04 2026-04 2027-04 2028-04 2025-04 2029-04

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