Version Support
As you can see from the adjacent list, we offer our customers support on issues related to our products over a long period of time. We generally recommend using the latest available minor version. However, if you encounter any problems, please do not hesitate to contact our support team.
We will be happy to work with you to resolve any requests you may have for updates to versions that are no longer officially supported.
Our products are released annually with x.4 and x.10 versions. The x.10 version is considered Long-Term Support (LTS) and receives prioritized bug fixes. The x.10 version replaces the x.4 version as soon as it is released and no new features are added to x.4. Analogously, this applies to the x.10 with subsequently released x.4 version.
- General support, including explanations and support for updates, is provided for a maximum of 5 years.
- Critical bug fixes will be provided for a maximum of 4 years for all x.10 versions.
- Regular bug fixes will be provided for a maximum of 3 years for all x.10 versions.
- Bug fixes and minor enhancements are provided for a maximum of one year for the x.4 versions
- New features are only available in the next version.
Support Overview
The following table summarizes the support and maintenance intervals for all of our products:
| Version | General Support | Critical Bug Fixes | Bug Fixes | New Features |
|---|---|---|---|---|
| x.4 | Yes (1 year) | Yes (1 year) | Yes (1 year) | Yes (next version only) |
| x.10 | Yes (5 years) | Yes (4 years) | Yes (3 years) | Yes (next version only) |
Version Overview
The following table provides an overview of all the product versions that we currently support, including their initial release dates and planned end-of-life dates.
| 21.10 | 22.10 | 23.10 | 24.10 | 25.4 | 25.10 | 26.4 | |
|---|---|---|---|---|---|---|---|
| General Support | Yes | Yes | Yes | Yes | Yes | Yes | Comming soon |
| Critical Bugfixes | Yes | Yes | Yes | Yes | Yes | Yes | Comming soon |
| Bugfixes | - | - | Yes | Yes | Yes | Yes | Comming soon |
| New Features | - | - | - | - | - | - | Yes |
| Embedded Java Version | Temurin 11 | Temurin 11 | Temurin 17 | Temurin 21 | Temurin 21 | Temurin 21 | Temurin 21 |
| Supported Java Version | 11 - 17 | 11 - 17 | 11 - 21 | 17 - 23 | 17 - 24 | 17 - 25 | 17 - 25 |
| First Publication | 2021-10 | 2022-10 | 2023-10 | 2024-10 | 2025-04 | 2025-10 | 2026-04 |
| End-of-Life | 2026-04 | 2027-04 | 2028-04 | 2029-04 | 2026-04 | 2030-04 | 2027-04 |