What do our customers say?
We are proud to have a strong reputation in the market and are grateful for the trust our customers place in us. Our customers' satisfaction is our top priority, and we are committed to providing the best possible service and support.
Some of our customers have shared their experiences with us in the form of testimonials which we happily share with you.
Products with customer feedback
i‑net Clear Reports
I have been using i‑net reporting software for many years and in addition to a world class product with a great feature set, scalability and performance I have grown accustomed to your superior email support. I appreciate the fact that your responses are timely, effective and provide options/feedback when applicable. Thank you for the continual product development and the technical support to back it up.
Scott Kurimski, IT Manager, EIMCo Inc.
We have been using i‑net Clear Reports for a very long time now and we are very satisfied with its performance, scalability, and support. It is a great product and has a rich set of features.
Raza Rasool, i2cinc
Summit Computer Co., Ltd. have used i‑net Clear Reports to power the report for its Web-based Personal Income Tax System for the Revenue Department, Ministry of Finance, Thailand. It is one of the first systems that have used “Java based” MultiTier Architecture in Thailand.
There are about 83 sites (one for each provinces throughout Thailand ); all of them are connected to each other and worked together with the Main Servers in Bangkok. i‑net Clear Reports has allowed us to build a 100% pure Java solution for the system. The decision to purchase i‑net Clear Reports was made as we needed a “Java Based Reporting System” and to deploy on various Server platforms, but still continue to develop our reports using Crystal Reports.
Pearapon Saerekul, Technical Consultant at Summit Computer Co. Ltd., Thailand
As a leading provider of the next generation Supply Chain Execution solutions, Softeon was looking for a scalable and flexible reporting component capable of executing “Crystal Reports”. We selected i‑net Clear Reports for integration into our Softeon Product Suite. We are very pleased with the portability, scalability and performance of the reporting components. Our choice could not have been any better.
Badri Devanathan, Vice President, Softeon Inc.
Comviva Technologies has been dealing with telecom operators world-wide for its products in OSS/BSS and VAS space. Most of our product has a need for reporting in online and offline mode.
One of our product PreTUPS, deals with electronic prepaid recharges. The very nature of product need lot of operational as well as MIS reports. The users spread over vast geographies demands that solution be available to generate and display reports on web browser. At the same time varying user needs require that reports be available in xls, pdf, csv and other formats. All this without putting a big burden on user budget.
To meet the these requirements, Comviva needed a solution that is robust, feature rich, has ease of integration and provide good design capabilities. Comviva evaluated multiple products e.g. JasperReports, Pentaho data integration, Eclipse - BIRT, i‑net Clear Reports etc.
Upon evaluation, we decided to use i‑net Clear Reports for the following reasons.
- Ease of use - Designer is friendly.
- Ease of integration - Integration with core product was seamless. Users don't have to learn two products.
- Robust - For large reports, it delivers the results faster.
- Evolving product - The product has been enhanced over last few years.
- Good support - We faced problems while generating reports in non-english languages. These were quickly fixed by I-net.
PreTUPS has been used by operators worldwide. Prominent operators include France Telecom affiliates (Mobinil - Egypt, Sonatel - Senegal, Mobilecom - Jordan etc), Telenor group (Grameenphone - Bangladesh), Vodafone (Vodafone - India), Orascom (Banglalink - Bangladesh), Telecom Malaysia (Aktel - Bangladesh).
PreTUPS installation at all these operators uses i‑net Clear Reports.
Himanshu Dhawan, Commercials, Comviva Technologies Limited
As a leading provider of the next generation Supply Chain Execution solutions, Softeon was looking for a scalable and flexible reporting component capable of executing “Crystal Reports”. We selected i‑net Clear Reports for integration into our Softeon Product Suite. We are very pleased with the portability, scalability and performance of the reporting components. Our choice could not have been any better.
Badri Devanathan, Vice President, Softeon Inc.
The forest administration of the German Federal State of Thuringia uses a complex route information system consisting of several connected applications. This application stores information for more than 15,000 km of forest routes and districts of the Thuringian Forest and is maintained and utilized by more than 600 users.
i‑net Clear Reports is the report generator integrated into this Java Application providing a variety of reports directly in different formats like Adobe PDF, Word or Excel. Even full-scale report execution against the entire database or generation of very large PDF reports with several hundred pages is done within minutes with i‑net Clear Reports.
Using i‑net Designer to create report templates is very easy and intuitive. Administrators can quickly adapt existing templates to changing user requirements and large volumes of data are easily manageable. The server-based license model of i‑net Clear Reports with the free-of-charge i‑net Designer offers an excellent value compared to other products on the market.
Sergej Chmara, Head of Development, Forest Administration of the German Federal State of Thuringia
I have been testing your product i‑net Clear Reports, in order to evaluate a possible integration in our own products. I am very pleased with your product by it's simplicity of use and development.
João Moreira, Optigest
Air New Zealand is implementing a new cargo management system which will replace approximately 40 legacy applications and databases. The integrated system will support all Air New Zealand Cargo's processes for international operations including Revenue Management, Sales and Reservations, Operations, Cashiering, Revenue Accounting and Billing. It will be used by several hundred users in New Zealand, Australia, Pacific Islands, Asia, Europe and North America.
The i‑net Clear Reports report generator is fully integrated into this J2EE application. It generates all the documents and operational reports as Adobe PDFs. These documents include freight documents (e.g. Air Waybills, etc.), operational documents (e.g. NOTOC - Notice to Captain for dangerous goods) and regulatory documents for Customs and other government agencies.
i‑net Clear Reports was very easy to integrate and proved to be very flexible in its use. The resource requirements for the report generation are very efficient which ensured the scalability of the solution.
The site-based licensing model of i‑net Clear Reports provided excellent value for money in a cluster server environment.
Mirko Siegel, Senior Project Manager, Cargo, Air New Zealand Cargo
We have been working with many software vendors for long. The support experience from i‑net software is outstanding and exceeding our expectation. i‑net software have been responding with solutions quickly. Once again Thank you for the outstanding support.
Rejeev Divakaran, Senior Architect, IBS Software Services Pvt Ltd
Congratulations for the very intuitive i‑net Designer user interface! My company is currently looking for an easy-to-use interface that would suit non-technical people (like myself). I have found it very easy to use for the designs we would need. Besides, the ability to easily plug-in any Java Beans on top of the Designer is very handy.
Alexandra Ipate, Amadeus
Thanks a lot for the quick response. (Are you available under the number '112'?) It's working just perfectly.
Horst Mühlenbäumer, EDV-Programmierung, REWE DORTMUND Großhandel eG
i‑net PDFC
I have compared a large number of tools and repeatedly found that a comparison of continuous text documents with insertions leads to an early divergence of the two documents with every tool, so that the results are not interpretable. i‑net PDFC is outstanding for visualizing and synchronizing results, even if the section starts with numbering that would normally diverge due to insertions.
Henning Moeller, Product Manager, Comprion GmbH
I used to think PDFs are straightforward. In transport and mobility analysis PDFs are everywhere - but rarely easy to work with in an analytic manner. This tool showed me their complexity - and gave me the clarity I needed to work with them effectively.
Maximilian Wagner, Transport and Mobility Analyst, IGDB Verkehrsplanung + Beratung GmbH
i‑net HelpDesk
Thanks to simple installation and straightforward customizing, both of which were excellently supported by i‑net software, we were able to use i‑net HelpDesk to optimize staff deployment in the user helpdesk and make processes more transparent for our customers after just a short introductory phase and with minimal training. The tool has been very well received by everyone involved.
Andreas Hauck, Head of IT, Bayerisches Rotes Kreuz
We use i‑net HelpDesk to manage and bill our internal hotline. The product is easy to implement and operate, and also offers very good value for money.
Andreas Rajewski, Head of IT Organization, VDE-Verlag
We have been using i‑net HelpDesk for around 10 years as a reliable tool for 1st and 2nd level support and for process support in the IT sector. Simple operation and good clarity are just as impressive as the escalation mechanisms and workflow support. With functions such as quick tickets for routine activities, a searchable knowledge base and good reporting options, the i‑net Helpdesk is a product that leaves almost nothing to be desired.
IT department, Wartburg-Sparkasse Eisenach
The following points were decisive in our product selection for a service desk: flexible ticket handling, good workflow support, an overall approach suitable for SMEs, open interfaces and self-explanatory customizing. The i‑net HelpDesk quickly convinced us, also because of the personal support.
Karl Weinberger, Leiter IT, EFAFLEX GmbH & Co.KG
We needed a HelpDesk ticketing system solution for the support of around 600 employees and external partners. In our market analysis, i‑net HelpDesk came out on top. The main reasons were the good price/performance ratio, the possibility of integrating our inventory with LOGINventory and the support from i‑net software GmbH, which was free, objective and comprehensive even during the test phase.
Patrick Peters, Head of IT Systems Engineering and Standard Software, POLIFILM EXTRUSION GmbH
We were looking for a pragmatic but powerful ticket system to support around 250 end users. The following were particularly important to us: good e-mail connection, simple process mapping and support directly from the manufacturer. After a short test phase, we opted for i‑net HelpDesk and can only recommend the solution.
Michaela Hassler, Head of IT, Breyer GmbH
The i‑net HelpDesk greatly simplifies support. Since its introduction, we have been spared lengthy and nerve-wracking phone calls. The HelpDesk from i‑net software is very easy to use and almost self-explanatory.
Robert Kurzke, EDV-LAN-Administrator, Gewobag Wohnungsbau-Aktiengesellschaft Berlin
We were looking for a powerful, yet easy-to-administer HelpDesk tool for our 175 PC users. The i‑net HelpDesk convinced us. In addition, the support from the manufacturer is very good: fast, unbureaucratic and professional.
Klaus Mühlbach, Head of IT, DNWAB mbH
The i‑net HelpDesk has made our support much more efficient and faster, also thanks to the integrated knowledge database. The software could be implemented without additional costs (consulting, on-site project) and has been running very stably for several years. A powerful and affordable product.
Helmut Weis, Head of IT, RoMed Klinikum Rosenheim
The i‑net HelpDesk has been used successfully in the Handelshof Group since 2006. Using the HelpDesk is very intuitive for first and second level support and was quickly appreciated. Communication with support was always very fast. A very good price/performance ratio only underlined the decision in favor of this product.
Michael Behnert, Client/Server & Netze, Handelshof Management GmbH
We use i‑net HelpDesk to support over 200 internal employees and can highly recommend the product. Installation and operation are very simple, yet the tool offers many options. In addition, the manufacturer provides exemplary support.
Lorenz Maas, IT Heinrich-Böll-Stiftung
The i‑net HelpDesk impresses with its ease of use, reliability and good acceptance. Processing user queries is just as easy as planning and monitoring tasks and projects. If support from i‑net software is ever needed, its efficiency and expertise are outstanding. All in all, a great tool at a good price-performance ratio!
Christian Thalmann, Group Manager Systems and Support, PISTOR