Customer Support is our most important service. At i-net software we are committed to offering you the most responsive support. From online documentation to personalized answers we're here to help you!
To get in contact with our support team, please read our support procedures and select an appropriate email account.
i-net software is committed to providing you with the highest level of customer support. It is our goal to not only answer your questions and solve your problems, but to contribute to your success when using the i-net technologies for your business.
i-net software employs various Agile Software Development! principles for software development and customer support. To learn more about its usage in our company, please have a look at this.
Our internet site provides easy, step-by-step instructions how to use i-net software’s products. Should you encounter any problems we make sure you get the fastest and most thorough level of support by e-mail.
All customers are eligible for Standard Support free of charge. Standard Support includes unlimited support via e-mail for 90 days after purchase.
Premium Support is available for an additional fee on an annual basis. It provides you the most responsive support from i-net software’s experts.
Features of the Premium Support Package include:
With the Update Subscription Service you will receive all new minor and major releases of the software you bought free of charge. The service is based on an annual fee and can be ordered and renewed online. For pricing please refer to our Shop System.
If you have any further questions about any of our services, please feel free to contact us.