News

We are proud to announce the release of version 26.4 of our products. The release strengthens collaboration, AI configuration, task planning, reporting, and document comparison across the portfolio. It also introduces the shared Dashboard application on the server - flexible widget boards with real-time updates, sharing, and where each product supports it, operational metrics next to your regular work.

Here is a quick overview of selected highlights by product:

• i‑net Clear Reports: New Dashboard for reporting and server-side monitoring; Factur-X / ZUGFeRD updated to current specifications, Ad Hoc integration with Report Drive, Task Planner with groups, an After Task trigger, and quick component search when building tasks
• i‑net HelpDesk: Dashboards in the Tickets application for ticket KPIs and trends; Live Support with an AI assistant and clear handover to humans, per-feature AI toggles and a default provider for ticket list AI, stronger knowledge base automation; integrated i‑net CoWork for chat, calls, and meeting rooms at no additional license, including CoWork Calls and Meeting Rooms
• i‑net PDFC: Dashboard-style overviews on the server for operators and teams; table comparison by key columns, optional whitespace-aware text comparison, and more control when excluding areas from a comparison
• i‑net CoWork: Dashboard with collaboration and system metrics; CoWork Calls and Meeting Rooms at no extra license cost with your product license, Klipy-powered GIFs replacing Tenor, call transcription with optional summary in the channel, and Markdown attachment previews

You can find full details for each product in the documentation and the change log for version 26.4.

We want to reassure you: None of our products are affected by the recently disclosed critical security vulnerabilities in React.js and Next.js frameworks. Our products do not use these frameworks, so you can continue using our software with complete confidence. The security and integrity of your data remain our top priority.

For your information, two critical vulnerabilities have been disclosed that affect applications using React.js and Next.js frameworks: CVE-2025-55182 and CVE-2025-66478, both assigned the highest severity rating (CVSS 10.0). These vulnerabilities could potentially allow unauthenticated remote code execution in applications that utilize these frameworks.

We believe in keeping our customers informed about relevant security developments, even when our products are not directly affected. If you have any questions or concerns, please don't hesitate to contact our support team.

We are proud to announce the release of version 25.10 of our products. It includes many new features with a focus on our new AI functionality across all our products. You can find out more about each product on the respective product pages as well as in the documentation.

Here is a quick overview of the new features:

• i‑net Clear Reports: New AI functions for ad-hoc reporting
• i‑net HelpDesk: AI-assisted ticket creation and resolution
• i‑net PDFC: AI-enhanced table detection and extraction
• i‑net Cowork: Ask the AI to find information or run a task for you

It has been a long time coming, but we are finally ready to launch our new website. We hope you like it! It was updated to be more user-friendly, easier to navigate, and more mobile-friendly.

In the process of creating a new website, we decided to let go of many of the old pages and content that we considered outdated. We hope you can still find what you're looking for. If not, please let us know.

By radically restructuring, we've moved all of our product documentation, API documentation, FAQs, downloads, and more off-site so that we are able to provide a cleaner presentation of each product. We also decided to keep the feature presentation clear and concise. You can always find a complete list of features on the product pages or in the whitepapers, which we regularly update with new features and improvements.

From a technical standpoint, we have transitioned from DokuWiki to a custom-built static site generator based on i‑net software GmbH's enterprise platform. This gives us a more flexible, scalable website that is easier to maintain and update. The website also completes the migration of all our online presence to our own platform, treating it as a product in its own right.

We hope you like the new website and we look forward to hearing your feedback.